PRIVACY POLICY
Thank you for choosing Samange. We are committed to protecting your privacy and ensuring the security of your personal information. This Policy explains how we collect, use, disclose and protect your information when you use our website and services.
If you have any questions about the Privacy Policy or data protection, please do not hesitate to contact our team by sending an email to support@samange.com. In addition, please contact our team by email if you wish to provide access to your data, delete your data or exercise other data protection rights set out in Articles 15-22 of the GDPR.
1. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide when you express an interest in receiving information about us or our products, such as during registration when you provide information such as:
-Name and surname
-phone
-Email
-delivery address
In addition, we automatically collect technical device and access data when you interact with our Services, including information about the device you are using. Through our own data analysis, such as market research and customer evaluations, we collect additional information.
In addition, we may receive data about you from third parties, such as credit rating agencies and payment service providers.
2. HOW DO WE USE YOUR INFORMATION?
Samange is committed to processing your data in strict compliance with all applicable data protection laws, following the basic principles of protection when processing personal data.
These goals primarily include seamless purchase transactions, personalization, and improving our services for security purposes. In addition, your data actively contributes to the optimization of our internal business processes, ensuring efficiency and effectiveness.
Your information plays a crucial role in the continuous development of our products and offers. We also participate in scientific research, particularly in the fields of machine learning, artificial intelligence and deep learning, using your data to advance these fields.
In accordance with strict European data protection laws, we prioritize the responsible use of your data for personalized advertising. This commitment ensures that our advertising practices respect your privacy by providing personalized content that matches your interests and preferences.
3. NEWSLETTER SUBSCRIPTION
When you subscribe to our newsletter, we will store your email address with your express consent for the purpose of delivering promotional content, updates, messages such as wish list price reduction notifications, reminders about forgotten items in your shopping cart or notifications about sizes and exclusive offers directly to your inbox.
Your decision to subscribe is entirely voluntary and you may opt out at any time by clicking on the "unsubscribe" link provided in our emails or by contacting us directly.
4. PERSONALIZED PRODUCT OFFERS
As part of our services, we provide Samange information and offers tailored to your interests. Regardless of your newsletter subscription status, you may receive a limited number of personalized product recommendations, surveys and product review requests from us. As required by law, we primarily use data from your previous orders to make individual product recommendations.
5. WILL YOUR INFORMATION BE TRANSFERRED?
Samange provides your data exclusively in accordance with European law. We maintain close cooperation with certain service providers, such as those involved in technical support (such as the management of computer centers) or logistics (such as postal companies such as DPD). These service providers are usually authorized to process your data on our behalf under certain conditions.
When used to process orders, these service providers only have access to your data to the extent and for the duration necessary to provide the relevant service.
If necessary, we will pass on your data to law enforcement or other relevant third parties, if required by official or judicial order, or for the purposes of legal prosecution.
If you would like to know more about the third parties with whom we may share personal data, or if you need information about how they will use your data, please contact us using the contact details.
We do not sell any personal data that directly identifies you to third parties. However, we may share information about our customers and their purchases with organizations such as our trading partners, and we take steps to ensure that this information does not identify you. This may include aggregating, anonymizing, or removing personal identifiers from the data prior to sharing.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only retain your personal information for as long as necessary for the purposes set out in this Privacy Policy, except where a longer retention period is required or permitted by law (for example, tax, accounting or other legal requirements).
7. WHAT ARE YOUR DATA PROTECTION RIGHTS?
You have certain legal data protection rights under the relevant legal provisions, including the right to information (Article 15 GDPR), the right to erasure (Article 17 GDPR), the right to rectification (Article 16 GDPR), the right to restriction of processing (Article 18 GDPR ), the right to data portability (Article 20 GDPR), the right to lodge a complaint with a supervisory authority (Article 77 GDPR), the right to withdraw consent (Article 7 (3) GDPR), and the right to object to certain data processing measures (Article 21 GDPR) . If you wish to exercise these data protection rights, you can contact our privacy team by email at shop@samange.com.
8. IS IT POSSIBLE TO UPDATE THE POLICY?
We may update this privacy policy from time to time. The updated version will be marked with an updated "Last Updated" date and the updated version will be effective as soon as it becomes available. Therefore, we suggest that you periodically review this Privacy Notice to stay informed.
9. HOW DO WE ENSURE DATA SECURITY?
We ensure the safe transfer of your personal data using encryption, applying this protection both to your order and to the customer's login to the personal account. For this, the SSL (Secure Socket Layer) coding system is used. In addition, we implement a combination of technical and organizational measures to strengthen our website and other systems by preventing unauthorized access, alteration, loss, destruction and dissemination.
10. HOW CAN YOU CONTACT US?
For general privacy questions or to exercise your data protection rights, please contact our privacy team at support@samange.com.
To contact our Data Protection Officer directly, please send your request to the postal address provided, clearly stating "Attn. Data Protection Officer".